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UX Collective

The case for the uncertain AI: Why chatbots should say “I’m not sure”

Why chatbots should admit uncertainty. An analysis of RLHF, tokenization, and the future of transparency in Artificial Intelligence. Continue reading on UX Collective »

8 hours ago

UX Collective

The case for the uncertain AI: Why chatbots should say “I’m not sure”

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FastCompany Design

Meet the Sam’s Club CEO tasked with taking on Costco

Meet the new CEO of Sam's Club: Latriece Watkins. As you'll hear from my interview with Watkins on the January 15 episode of Fast Company’s Most Innovative Companies podcast, she is a Walmart veteran who began her career in the real estate division in 2006. Over the next two decades, she rose ...

22 hours ago

FastCompany Design

Meet the Sam’s Club CEO tasked with taking on Costco

UX Collective

When tools pretend to be people

1 day ago

UX Collective

When tools pretend to be people

FastCompany Design

Want more people to use public transit? Make it safer

If a City is going to operate a multimodal transportation system, then it helps to understand the motivations of people who continue to choose personal cars for their short trips. Bicycle advocates often talk about this in terms of “bike trips not taken” because of a lack of quality infrastructure. ...

1 day ago

FastCompany Design

Want more people to use public transit? Make it safer

Muzli

Beyond the Pixel: Why Your 2026 Portfolio Needs a DNA (And a Community)

1 day ago

Muzli

Beyond the Pixel: Why Your 2026 Portfolio Needs a DNA (And a Community)

UX Collective

Beyond chat: 8 core user intents driving AI interaction

1 day ago

UX Collective

Beyond chat: 8 core user intents driving AI interaction

FastCompany Design

Intuit’s peaceful SoHo flagship tries to solve a problem of its own creation

TurboTax has a new flagship—its first foray into physical retail—in SoHo. The warm, welcoming Japandi-styled space on the corner of Broadway and Grand is adorned with plants, plush sofas, and a 30-foot-long screen on a curved slatted oak wall that displays color fields. Up front, there’s a sensory ...

1 day ago

FastCompany Design

Intuit’s peaceful SoHo flagship tries to solve a problem of its own creation

FastCompany Design

NYC has a major delivery problem. These architects have a big vision to fix it

Every day, New Yorkers receive a staggering 2.3 million packages at their doorstop. Nearly 90% of those goods snake through the city on trucks that cause traffic congestion and pollute the air on the way. To address the problem, global architecture firm KPF is asking an ambitious question: What if New ...

1 day ago

FastCompany Design

NYC has a major delivery problem. These architects have a big vision to fix it

FastCompany Design

Honda’s futuristic new logo is ready for a ‘Tron’ cameo

Honda says its refreshed H logo represents a “second founding” for the company. Honda 2.0, then, is designed to look like it's from the future. The Japanese automaker announced on January 13 that it's adopting a new logo across its automobile business. The company has had some sort of an H ...

1 day ago

FastCompany Design

Honda’s futuristic new logo is ready for a ‘Tron’ cameo

IxDF

How to Reframe Negative Feedback Without Losing Confidence in Yourself

Negative feedback hurts. There's no way around it. Your stomach drops, your heart beats faster, and your thoughts race: “Am I about to lose this client"” “Are they questioning if I'm the right person for this job"” “Will this affect my reputation"” But what if you could change your relationship ...

1 day ago

IxDF

How to Reframe Negative Feedback Without Losing Confidence in Yourself

FastCompany Design

A former Apple executive turned wine entrepreneur is choosing a ‘long-term strategy’ over scale

For most people, leaving Apple after two decades would mean stepping away from sleek design and obsessive detail. For Xander Soren, it simply meant translating those principles into a different medium and bottling them. During his 20-plus years at Apple, Soren helped shape some of the company’s ...

2 days ago

FastCompany Design

A former Apple executive turned wine entrepreneur is choosing a ‘long-term strategy’ over scale

UX Collective

Usability heuristics and competition in games

2 days ago

UX Collective

Usability heuristics and competition in games

UX Collective

How UX directly impacts P&L

2 days ago

UX Collective

How UX directly impacts P&L

IxDF

Card Sorting: The Ultimate Guide for 2026

Whenever you’re working in UX (User Experience) design, you have to understand user expectations if you’re going to be able to group information effectively. Card sorting is a handy and relatively simple way to engage participants so they categorize topics in a way they find logical. This approach ...

2 days ago

IxDF

Card Sorting: The Ultimate Guide for 2026